Frequently Asked Questions
Frequently Asked Questions
General
Data Information
Fees
Password Requirement/Security
State Participation
Contacting KRS
Q: What is a UPC?
A: A UPC, otherwise known as a Universal Product Code, is a
numerical digit assigned to most retail products. The number consists of a
specific code assigned both to the company that owns the registration, as well
as for that product name and size. The term "barcode" is often
used as a synonym for a UPC. In essence, it's the very same code system
used at your local grocery store by your cashier when your products are sold!
Q: What is the purpose of UPC
Submit?
A: To aid in accurate field inspection reporting, state departments
are starting to request UPC's with product registrations and/or renewals. UPC
Submit allows the user to submit this information quickly on line, which in
turn, is submitted electronically to participating states. This process
reduces the chance of human error by all parties involved.
Q: How can submitting UPC's to a state be a benefit to anyone?
A: State departments are starting to perform field inspections with
hand-held devices that can read UPC's. This process is faster than the traditional paper method, and
reduces time consuming human error.
Q: My products have more than one UPC. How can I
enter all of them in?
A: Submit UPC allows for you to enter multiple codes for each
product. Enter the first 10 UPC's and then you will be given the
opportunity to submit 10 additional UPC's.
Q: Can I send the same UPC to multiple states at
once?
A: Similar to submitting documents online, the user will be given
the opportunity to submit the UPC to additional participating states.
Q: Where does the product listing on Submit UPC come
from?
A: Each participating state supplies Kelly Registration Systems
with data directly from their own tracking programs on a scheduled basis. KRS takes
this data, and converts it into a different format, which allows for the user to
easily work with their products registered in each state.
Q: How up to date is the provided list of products or
licenses??
A: Most states send data on a weekly scheduled basis.
Q: What happens to the UPC's that I enter?
A: The UPC's will be sent to the appropriate state
departments, per their instructions..
Q: When can UPC's be entered?
A: UPC's may be updated at any time as UPC Submit is
available 24/7/365.
Q: What is the charge to upload data on Submit UPC.
A: There is no charge whatsoever to registrants or
states.
Password Requirements/Security
Q: Can other people upload labels for my company?
A: To ensure that only authorized personnel are permitted to
upload legitimate information, a user name and password is assigned to each
company's agent. This information comes directly from Kelly Registration
Systems.
Q: I lost my password, or never received one.
A: Please contact Kelly Registrations at the number listed below,
and we will be happy to assist you in obtaining the information.
Q: Not all states are participating in
UPC Submit. Why is
that?
A: KRS has extended the offer for participation to all
states. Some states require a more lengthy process to receive electronic
files,
due to legislation or internal reasons.
Q: Some states are on kellysolutions.com but are not
participating in UPC Submit.
A: Certain states are not yet ready to handle electronic processes,
although most of them are either ready, or well on their way to being able to
accept electronic submissions.
Q: Can I do anything to
help 'speed up' those states that are not yet participating?
A: You are welcome to call or write to the appropriate state
departments, to express an interest in submitting UPC's electronically..
Q: If I have further questions or concerns, where should I
go?
A: You are welcome to contact the Customer Service Department at Kelly
Registration Systems. We can be reached via phone at (800) 803-5777,
Monday through Friday, 8:00am to 5:00pm Eastern Standard Time, or you may email
us at Erenewals@kellyreg.com.
Kelly Registration Systems, Inc. (KRS) develops PC and Internet based software for Manufacturers and Distributors of regulated products, as well as for licensing and registration programs at State Departments of Agriculture.
KRS has created and maintains a software package that automates the processes of state registrations and renewals of regulated products. In addition to providing software, we offer complete technical support, custom development, and training of this application. We have products for both Companies (who have to register regulated products) and the State Department of Agriculture licensing and registration programs.
Please read our privacy policy for details.
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Copyright © 2002 Kelly Registration Systems Last Updated 03/15/02 |
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